14. June 2010 17:09
Here is a quote from an automated email response that I recently received:
“I will have limited access to email….”.
WTF does “limited access” mean? Nobody has limited access to anything anymore. It’s either full access all the time (ie: iPhone or Blackberry permanently affixed to your hand) or you’ve traveled to a remote part of the world where you have absolutely no access to the Internet. “Limited access” is another way of saying “I’m a candy-ass bureaucrat that is afraid of saying the wrong thing.” Since when did it become a crime to take a vacation and let people know that you won’t be working?
I very rarely travel anywhere that doesn’t technically have Internet access. However when I am on vacation, whether it be for one day or two weeks, I turn off my phone and stay far away from the Internet. That is one of the benefits of having a truly wonderful support staff in place. It allows me to take some time off, let my customers know that I am on vacation and have full confidence in my business continuing to run while I’m away.
I’ve got a vacation coming up, here’s my auto-response:
“I will be on vacation during the week of XYZ. In order to completely recharge and refresh my brain I will not be checking emails or voice-mails during this time. In my absence please contact Jim Smith in my office. He will be happy to provide you with excellent customer service.