How I Work: Part I

by michael 28. October 2010 00:34

It’s about time: 4:30 am – 6:30 am.

I've always loved reading the feature articles in Inc. magazine entitled, "How I Work".  Inc. profiles successful entrepreneurs and how they schedule each hour of every day.  They talk about productivity habits and techniques that have propelled them towards success. Since Inc. magazine hasn't called me for a feature just yet, I figured I'd put mine out there and hope for the best!


I often ask people to name their most valuable assets. Mostly, they respond that their homes, cars, cash, or jewelry are their prized possessions.

My most valuable asset is time.
I can't make more time.  In fact, I believe I have a set amount and it's slipping away each day.  I can earn more cash, buy more cars, houses and jewelry, but I cannot produce more time.  I can’t purchase an insurance policy to protect my time.  I must do that myself and 
recognize each day that time is in fact my most valuable asset. 

My day starts at 4:30am.
By 5:30 I'm ready for work and sitting in front of a computer.  I process emails from 5:30 to 6:30am Monday through Thursday.  Notice that I said “process" and not "read, scan or ignore".  I have a zero inbox policy, so by 6:30am I have no e-mails in my inbox - every e-mail message has been read and sorted into a new folder.  So, just as we all empty our front lawn mailboxes each day, between 5:30 and 6:30 I sort, file, junk or reply to all of my e-mail, every day.

I have the following folders in Mac Mail:
"A Quick Reply Needed"
"Administrative Action Required"
"Filed for Reference"
"Waiting For"
"Trash"

My sorting process.
I process each piece of mail by moving it into one of these folders. Once my inbox is cleared out, I move to the first folder: "A Quick Reply Needed".  This is self explanatory and I've been working on keeping my replies to three sentences or less.  I like to get to the point quickly. 

The second folder, "Administrative Action Required" is where I move messages that need me to do something that I can't delegate.  This usually involves executive and high level financial matters that must be attended to while I am in the MCC Recycling offices. 

The third folder, "Filed for Reference" is for any e-mail that contains information that I might want to reference sometime in the future. 

The fourth folder, "Waiting For" is basically a trigger folder.  I move messages here that require action but are not actionable yet because I am waiting for something else to happen first.  I usually check this folder about once a week to see whether the messages are actionable yet.  If not, it reminds me to "tickle" other people into doing things that need to be done. 

The fifth folder, "Trash" speaks for itself.

It’s about time.
I've been using this system for a few years now, and I absolutely love it.  I wish that more people would adopt this system.  I believe it forces us to reply to and take action on e-mails quickly. It also ensures that I don’t miss anything important.

One of the most interesting take-aways here is that I only allow one hour of time for this activity, based on my current flow of  50-100 critical  e-mails per day (not including spam, jokes, or forwards from friends).

One hour. Future challenge.
Here's the challenge I am beginning to face now, and believe will continue to grow in the future. As time goes on and my businesses grow, I will undoubtedly receive increasing amounts of e-mails to process.  Currently, I am 29 years old, am running one successful company and am working on one new venture.  Perhaps when I am 40, I’ll run 3 successful companies and have 2 more in the works - the volume of e-mail in my inbox may increase exponentially.

My promise to myself is to find a way to continue to work efficiently, delegate, and not allow others to "make work” for me. If timing really is everything, I plan to keep this activity to just one hour. Forever.

_________________________
Up next, Creative Thinking Time, My Car Ride.  7:30 to 8:30am.


Your comments are welcome on Twitter @michaelpmills

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I am the creator of MyRecyclingReports.com, the CEO of MCC Recycling Services, a public speaker, a serial entrepreneur, a father and a gentlemen mariner.

I think the entrepreneurial code has been programmed into my DNA since birth. Like most entrepreneurs I have a long list of failed ideas, short lived companies and other various businesses experiences that date back to the single digits of age. One of the more comical ones happened when a buddy and I decided that we should start a maintenance company for one of the retirement communities in our hometown. Cell phones weren’t popular yet so I put my beeper number on a flyer and distributed it to the residents in the community. Within about an hour we had our first “beep”. Turns out the existing maintenance division wasn’t too pleased with our new venture. Including the time to print the flyers in my mom’s basement, I think we were in and out of business in about 12 hours.

Join me on the water one afternoon and I’ll tell you about a dozen or so other stories like this, all ending with the same result. However, I think it really started to get serious back in 2001 while attending the University of North Carolina at Charlotte. I managed to pass eight semesters of technical and mathematical classes while earning a B.S. in Mechanical Engineering with a Minor in Mathematics. By sophomore year I had I launched my first recycling company and eventually my second. By junior year both were belly up, I was out of money and tired of running a start-up.

I graduated in 2003 moved back to NJ and accepted a salaried engineering job. It was more of a civil than mechanical job and the salary sucked but they had a very unique offering. The company served a wonderful catered breakfast and lunch every day at no charge. New job, new suit and free lunch, I thought I was ready to start a career. I lasted about 4 hours before becoming depressed and by 5pm on day number two I had quit.

Instead I surrendered to my real passion, starting and running businesses. I launched my third recycling business, MCC Recycling Services and haven’t looked back since. The success we are having is staggering. We run extremely lean, have a very healthy gross margin, innovate daily and turn a profit. We’re growing at a very steady 20% each year. I attribute most of our success to being obsessed with customer service.

In 2005 I created HullScan, LLC. It was destined to be the next generation of non-invasive inspection for boat hulls. Apparently a great idea with poor execution won’t take you very far. I still regret letting that one die.

In 2010 I’ve created MyRecyclingReports.com. It’s an online web application designed for recycling companies around the country. A large part of this blog will be dedicated to the build of this new venture.

I boat, I fish, I live to eat sushi that’s only hours old. I love to ski and I’m learning to golf. I have been blessed with an amazing son. I am 29 years old.

Email me for speaking, interviews, anything.